QUICK ANSWER

Large airports have multiple terminals, arrivals halls and road levels. Share the airport code and current terminal.

01

Use one specific meeting point

“Outside arrivals” can still be huge. Use a door number, information desk, pillar/zone or official rideshare pickup area shown by the airport or your confirmed provider.

02

Share the flight number, not only the landing time

The flight number lets the person collecting you see delays and terminal changes from the official flight board.

03

Do not assume the traveler exits at touchdown time

Immigration, baggage delivery, customs, toilets and walking can create a large gap after landing. Use a meeting window rather than a precise curb time.

04

Use authorized transport channels

If you have a booked transfer, keep the provider name and meeting instructions. Airports such as Cape Town explicitly warn against unsolicited taxi or shuttle offers.

05

Keep a backup that works without mobile data

Save the official airport map and meeting point before travel. The Airport Board’s Pickup Card stores shared details in the URL fragment rather than sending them to the server.

Frequently asked questions

What should I send the person picking me up?

Airport code, terminal, flight number, meeting point, approximate meeting time and a backup contact method.

Should a driver wait at baggage claim?

Usually pickup is outside controlled baggage/customs areas. Follow the airport or booked provider’s terminal-specific instructions.

Can I share a pickup card without an account?

Yes. The Airport Board’s tool creates a private-by-design link using the URL fragment.

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Sources and verification

Time-sensitive airport, airline, visa, security and transport details should always be confirmed with the relevant official source before travel.

↗Cape Town Airport authorized transport guidanceOfficial / primary source✓The Airport Board Pickup CardThe Airport Board tool / editorial reference