QUICK ANSWER
If a checked bag is missing or damaged, report it to the airline/baggage service before you leave the controlled area.
01
Choose transport deliberately
Follow ACSA’s authorized transport guidance rather than deciding under pressure in the arrivals hall.
02
Keep hotel details offline
Save the property name/address and booking reference so a weak data connection does not block the first journey.
Need data after airport Wi‑Fi?Only if you need maps, messaging or ride apps after leaving the terminal network.
Compare data options →Frequently asked questions
What is the safest first step after arrivals?
Complete airport formalities and any baggage issue before selecting authorized ground transport.
Why save the hotel address offline?
It gives you a fallback if terminal Wi‑Fi or mobile data is unavailable.
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Sources and verification
Time-sensitive airport, airline, visa, security and transport details should always be confirmed with the relevant official source before travel.